How To Proceed

1. Get in Touch

All enquiries are treated in the strictest confidence.

There's an enquiry form on the right hand side of every page. You can also:

  • Use our live chat to speak directly to a Senior Case Manager between 9am and 6pm
  • Email:
  • Phone: 0800 652 8688
  • Text Message: 07760 889 027

2. Discuss a Plan with a Personal Case Manager

However you decide to contact us, a Case Manager will listen to your circumstances and recommend possible courses of action depending on your requirements and budget. If you proceed, he or she will be your point of contact throughout the case, so that you're always dealing with the same person.

All our coordinators have years of experience in the field and know the best, most cost effective way to get the results you require.

3. Commence the Investigation

Your Case Manager will take your payment before the investigation begins and keep you updated on developments thoughout the investigation. They will be on hand to you throughout the case to answer any questions, queries or concerns you may have.

If your case involves a GPS vehicle tracker, you will be able to login to a secure website to monitor the vehicle's movement in real time.

4. Conclude Investigation and Report Findings

When our work's been done and the case is over, we present you our findings in a professional report that you can access securely online. A hard copy can be posted instead if you prefer.

The exact format of the report depends on the type of case undertaken, but reports typically contain timed and dated photographs along with a written commentary and observations.


Contact Us

If you would like to discuss details further then please contact us on 0800 652 8688 or email

Proceding With Your Investigation

We offer all clients a free consultation either by phone or in person.

Contact us via the website, use our live chat service, or call 0800 652 8688 to speak with one of our Client Care Managers.

All enquiries are handled by experienced Case Managers and are treated in the strictest of confidence - get in touch and see what we can do for you. There's no obligation to proceed.

Read more about how an assignment works